4Pines offers “true white glove private equity fund administration” using “best-in-class technology, streamlined workflows, and extensive professional expertise.”
We couldn’t be more delighted to share those responses from our clients in Global Custodian’s 2024 Private Equity Fund Administration Survey.
First, thank you to our clients. Second, let’s compare our performance to that of other service providers.
A strong debut
In our first appearance in the survey, we beat out every other fund administrator, clinching the top score for technology with a 7 rating against the global average of 5.73.
“When it comes to Technology, it is clear that 4Pines is doing something right,” Global Custodian editors wrote, adding that one client said we were “ahead of the curve in terms of tech and new features.”
We’re proud of the survey’s other results, too.
- 4Pines’ overall average score was 6.34, higher than the global average of 6.23, which corresponds to a “very good” rating.
- We earned 6.25 in Treasury Services, much better than the 5.68 global average, attesting to the superior experience that our clients provide to their LPs.
- We outperformed the global average in KYC/AML Screening – 6.67 vs. 6.17 – underscoring our commitment to compliance and security.
Co-sourcing: the future of fund administration
These results, we think, reflect how 4Pines is anticipating industry trends. Middle- and back-office outsourcing has shifted from a cost-saving tactic to a strategic necessity. GPs need fund administrators who integrate the best technology, amplify team efforts, and establish better workflows.
4Pines has embraced co-sourcing because of these needs. A form of outsourcing where GPs retain control of their data but grant fund administrators access to their systems, with perks like better security, co-sourcing affords firms with maximum flexibility in fund administration.
A winning philosophy
Lastly, one client testimonial in the survey made us feel great: “Can always get someone on the phone within minutes.”
People are the only way technology can make a real difference. We work hard to marry the right technology with the right organizational cultures.
The survey, we’re happy to say, testifies to our success so far. As a client told Global Custodian, “Very positive experience, would highly recommend 4Pines Fund Services.”
